When "I'm here" means nothing
When a good friend expresses that they are facing tough times, we may feel an impulse to reach out and help. However, unless this is someone you are particularly close to, you may not know how. So if you tell them that you want to support them, then they'll just reach out whenever they need support, right? Well, not exactly. A person who is struggling isn't necessarily going to reach out, and those who do are more likely to reach out to those closest to them -- a partner or best friend. A generic offer of help doesn't often do much because it doesn't let the person know how you want to help. You could be imagining yourself as a shoulder to cry on for a recent divorcee, while what they may really need is a place to stay or help moving. They may choose to not ask for help if they fear rejection, or may ask you to help with one of those things, only to result in an awkward conversation due to differences in expectation. So how do you ensure you actually get to help you...